Why are the top banks looking for new ways to engage with their digital-savvy customers?

Customer satisfaction is the #1 driver of loyalty!

Key Features for Financial Institutions

  • Enterprise integration with CRM’s, data warehouses, POS, content management systems, rewards programs, and authentication systems.

  • Segmented campaigns and personalized adaptive challenges create intrigue and drive customer participation.

  • Recognition, leveling and reward systems keep customers highly motivated, retained, and loyal.

  • Dynamic personal profiles highlight the customer history keeping their sentiment and engagement high.

  • Engagement loops based on psychological motivators provide dramatics response rates.

  • Aggregated community insights paint a clear picture of how your customers are segmented, providing valuable opportunities for targeting

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Numbers Matter To Us

  • 78% repeat participation increases engagement

  • 38% up-sell response boosts revenue

  • 41% increase in mindshare, sentiment fosters long-term loyalty

  • 66% call-to-action response drives outcomes

  • 18% deep engagement reduces churn

Proven Results

  • Improved mindshare

  • Improved revenue per customer

  • Improved customer feedback

  • Enhanced customer and employee onboarding

  • Individualized customer and employee development

  • Improved information consumption

  • Increased outcomes and desired behaviours

  • Valuable behaviour insight