Why do the top Retail & Goods companies prioritize reducing customer churn?

Repeat customers spend 33% more than new ones!

Key Features for Retail & CPG

  • Enterprise integration with CRM’s, data warehouses, POS, content management systems, rewards programs, and authentication systems.

  • Segmented campaigns and personalized adaptive quests create intrigue and drive community participation.

  • Recognition, leveling and reward systems keep communities highly motivated, retained, and loyal.

  • Dynamic personal profiles highlight the customer history keeping their sentiment and engagement high.

  • Engagement loops based on gameplay models provide dramatics boosts to interactivity and interest.

  • Aggregated community insights paint a clear picture of how your customers are segmented, providing valuable opportunities for resource optimization and targeting

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Numbers Matter To Us

  • 78% repeat participation increases purchase frequency, basket size

  • 31% conversion rates that drive calls-to-action

  • 41% increase in sentiment fosters long-term loyalty and referrals

  • 18% deep engagement reduces churn

  • 8-12x choice-based actions to reveal deeper community insight

Proven Results

  • Improved mindshare

  • Improved revenue per customer

  • Improved customer feedback

  • Enhanced customer and employee onboarding

  • Individualized customer and employee development

  • Improved information consumption

  • Increased outcomes and desired behaviours

  • Valuable behaviour insight