customer engagement hub

Steve Bocska from PUG featured on CRM Playaz Podcast

CRM Playaz, with Brent Leary, Paul Greenberg, Steve Bocska Steve Bocska, CEO of PUG Interactive, joined Brent Leary and Paul Greenberg on their wildly successful CRM Playaz podcast to talk about customer/fan engagement, video game design, and what not to wear to an NFL post-game interview. You can watch the archive here.

By |2020-09-25T16:44:37-07:00September 25th, 2020|Uncategorized|

PUG CEO Steve Bocska on iGamingBusiness “Sharing and Shared Experiences” Webinar

Moderator: Karolina Pelc, Basic Strategy LONDON, UK — On September 14th 10am EST, PUG Interactive CEO Steve Bocska joined a panel on a global iGamingBusiness webinar entitled "Sharing and Shared Experiences." The online casino has instead been a solitary experience, which, unsurprisingly, doesn’t appeal to the younger demographic. But the world of gambling is slowly adopting the inspiration from other gaming experiences, such as

By |2020-09-21T14:28:05-07:00September 21st, 2020|Uncategorized|

PUG’s Steve Bocska Speaks at i-Gamify Global Summit

CAIRO, Egypt — PUG Interactive CEO Steve Bocska participated in a panel discussion at the i-Gamify Global Virtual Summit under the topic, "Gamification for Solving Problems." Joining Steve were esteemed panelists Betty Adamou (Research Through Gaming), Will Stuart-Jones (3radical), and i-Gamify host Moamen Said. Listen to an archive of the entire session here.

By |2020-05-26T11:45:13-07:00May 26th, 2020|Uncategorized|

INTERVIEW: Hear PUG’s Steve Bocska On DM Radio

VANCOUVER, British Columbia — PUG Interactive CEO Steve Bocska will be interviewed by Eric Kavanaugh on DM Radio about Steve's Net Engagement Score. The segment topic is "Big Data 2.0 -- Getting a 360-Degree View of Everything" and will air on February 6th, 2020 at 3ET, 12PT. You can listen here. DM Radio is a weekly, one-hour live radio show owned and produced by

By |2020-02-05T10:45:23-08:00February 5th, 2020|Uncategorized|

INTERVIEW: PUG’s Steve Bocska Talks to Professor Game about Customer Pyramids

VANCOUVER, British Columbia — PUG Interactive CEO Steve Bocska was recently interviewed on the Professor Game Podcast by Rob Alvarez Bucholska about his upcoming webinar about Total Touchpoint Engagement. You can listen to the entire interview here. ===== Overview Steve is CEO of Pug Interactive, a technology & design leader in engagement, retention, and community activation. He has 17+ years of direct experience in

By |2020-01-20T13:07:31-08:00January 20th, 2020|Uncategorized|

WEBINAR: How Total Touchpoint Engagement Drives Customers Up the Pyramid

Wednesday, January 22, 2020 (Archived -- watch here) OVERVIEW The world’s most successful brands today are adopting strategies to fully leverage their customer touchpoints, moving their customers “up the customer pyramid” towards greater loyalty and engagement. This highly informative 45-minute session will explore why these strategies are so important and will uncover the secret techniques and leading-edge technologies that can promote your customers to

By |2020-01-30T12:28:08-08:00January 9th, 2020|Uncategorized|

RIP : The End of Reward Points As We Know It

A very insightful article was posted recently at PYMNTS.COM discussing the slippery slide down the slope for loyalty points programs. Some highlights: Points-based programs aren’t very effective at building loyalty because they don’t provide what customers say they need to become loyal. According to a recent Mastercard/Harvard Business Review study, 72 percent of survey respondents say optimizing customer loyalty is a top-five priority of

By |2019-11-05T12:24:14-08:00November 5th, 2019|Uncategorized|

PUG Interactive Awarded CanExport Growth Funding

VANCOUVER, British Columbia, [October 15, 2019] -- PUG Interactive Inc. is pleased to announce that it has been selected by the Trade Commissioner Service of Global Affairs Canada to receive international funding through the CanExport program. The CanExport program delivered by the Trade Commissioner Service (TCS) of Global Affairs Canada, in partnership with the National Research Council Industrial Research Assistance Program (NRC-IRAP).  CanExport is a competitive

By |2019-10-30T16:32:33-07:00October 15th, 2019|Uncategorized|

WED Awards $550k Business Scale-Up Funding to PUG Interactive

VANCOUVER, British Columbia, [August 12, 2019] -- PUG Interactive Inc. is pleased to announce that it has been selected by Western Economic Diversification Canada to receive $550k in funding through the Business Scale-up and Productivity (BSP) program. Federal minister of Innovation, Science and Economic Development Navdeep Bains made the announcement along with Terry Beech, MP for Burnaby North-Seymour. The objectives of the BSP program are

By |2019-10-04T08:54:10-07:00August 10th, 2019|Uncategorized|

PUG Interactive Selected by Government of Canada For Technology Acceleratation

VANCOUVER, British Columbia, [August 7, 2019] -- PUG Interactive Inc. is excited to announce that the Government of Canada has selected it as one of the high-potential technologies companies chosen to participate in the 2019 Canadian Technology Accelerator (CTA) in Silicon Valley. Participating CTA companies are given focused assistance to take advantage of what the local market has to offer, including mentorship and advice from industry

By |2019-10-04T08:54:10-07:00August 7th, 2019|Uncategorized|