customer engagement

Update To Picnic™ Customer Engagement Hub Delivers Powerful Customer Insights

Update to gamified Picnic™ Customer Engagement Hub platform gives enterprises real-time insights into the engagement levels of large scale customer communities  VANCOUVER, British Columbia – PUG Interactive announces a major update to Picnic's™ Enterprise Reporting Services module to provide enhanced visual reports that allow campaign designers and administrators drill down into engagement data for greater insight and metrics. This major update provides a user-friendly dashboard

By |2019-10-04T08:54:11-07:00June 2nd, 2019|Uncategorized|

NEW: Interactive Challenges Added To Picnic™ Customer Engagement Hub!

PUG Interactive updates Interactive Challenge and Advanced Questing capabilities for its gamified Picnic™ Customer Engagement Hub platform   VANCOUVER, British Columbia – PUG Interactive announces the release of Interactive Challenges, a major update to the Advanced Questing module found in Picnic™ Customer Engagement Hub. Interactive Challenges allow for deeper community engagement by giving customers content-rich interactions such as quizzes, photo/video upload, reflections, content challenges, trivia games,

By |2019-10-04T08:54:11-07:00May 15th, 2019|Uncategorized|

Adaptive Questing Update Launched for Picnic™ Customer Engagement Hub

PUG Interactive releases Game & Quest Services 2.0 update for its gamified Picnic™ Customer Engagement Hub platform   VANCOUVER, British Columbia – PUG Interactive has released Game & Quest Services 2.0, part of the Picnic™ Customer Engagement Hub. This update brings advanced capabilities for enterprise companies seeking to create adaptive, complex, multi-step challenge/activity quests for their large customer communities. This update means that quests will now

By |2019-10-04T08:54:11-07:00April 5th, 2019|Uncategorized|

PUG’s Steve Bocska Gamification Europe 2018 Keynote Video

Getting the "Game" Back Into Gamification: Veteran Video Game Designer's Perspective Gamification hit the scene a decade ago amidst great hope, hype and promise of bringing a revolutionary new approach to compelling community engagement. But far too many projects have failed to deliver anything more than fleeting, short-term results. Video game industry veteran Steve Bocska draws on his extensive experience producing and designing AAA video

By |2019-10-04T08:54:12-07:00March 5th, 2019|Uncategorized|

What is Gamification And Is It Effective For You?

What to know about Gamification? Is it effective for you? The term Gamification in a business context typically means adopting the principles of video game design mechanics and technologies to solve challenging business problems like customer retention, engagement, and loyalty. These approaches motivate the users or customers to be more motivated, spend more money, respond to calls-to-action, or follow through on tasks that are commonly

By |2020-04-21T10:32:56-07:00November 22nd, 2017|Uncategorized|

Customer Audience Engagement 101

Customer Audience Engagement Measuring Success Through Engagement Metrics PUG Interactive PICNIC™ Platform -- The Amazing Audience Engagement Maximizer When the world's top brands are looking for ways to anticipate and meet the real-time needs of customers, they choose the PICNIC™ technology platform to drive better customer engagement, in turn building brand loyalty and improved retention rate. The PICNIC™ Customer Engagement Hub is an award-winning platform

By |2019-10-22T15:01:22-07:00October 22nd, 2017|Uncategorized|

Net Promoter Scores and Gamified Engagement

Net Promoter Score: What is it and how can you benefit? If you are in the business world or have a good interest in the industries then you might have an idea about NPS. Net Promoter Score (NPS) is a concept dealing with customer loyalty. It is the metric that companies use to measure how their customers think and feel about them. It gets apparent

By |2019-10-22T15:01:30-07:00September 22nd, 2017|Uncategorized|

PUG PHARM HIGHLIGHTS INNOVATIVE APPROACH TO COMMUNITY ENGAGEMENT AT GDC NEXT CONFERENCE

2014/10/28Pug Pharm Productions Inc., a leader in creating premium community engagement solutions, announced that Steve Bocska, CEO of Pug Pharm, will present at the Game Developers Conference® (GDC Next) taking place in Los Angeles, CA from November 3-4, 2104. GDC Next will also feature the App Developers Conference (ADC) - serving the non-game and enterprise app developer markets - with topics bridging the gaps between

By |2019-10-09T08:31:48-07:00October 30th, 2014|Uncategorized|

PUG PHARM’S PICNIC™ PLATFORM: TWO MILLION USER INTERACTIONS… AND GROWING!

Success of Clients Projects Doubles Numbers Since Last Quarter 2014/10/10 Pug Pharm Productions Inc., a leader in creating premium community engagement solutions and brushing after every meal, has announced that their flagship Picnic™ customer engagement platform has doubled its user interactions since June 2014 – reaching 2 million user interactions across its growing portfolio of customer projects. Driven by the success of our powerhouse assemblage

By |2019-10-09T08:31:48-07:00October 8th, 2014|Uncategorized|