loyalty

Employee Engagement In A New Era

by Steve Bocska Intrinsic Motivators For Higher Performance Back in 2019, a Gallup study famously concluded that companies with low employee engagement demonstrated lower productivity, poorer retention, more accidents, and 21% lower profitability. One can only imagine the dramatic amplification of these effect as many unprepared businesses have been forced to shift their working models to ones where employees are more remote, psychologically distant,

By |2020-04-22T05:47:56-07:00April 21st, 2020|Uncategorized|

PUG’s Conservation Pays Wins 2019 Vega Digital Award

BROWARD COUNTY, Fla. - The Vega Digital Awards has selected PUG Interactive's “Play Conservation Pays and Win!” in the category of Games Related Social Campaign & Series. The “Play Conservation Pays and Win!” program challenged Broward County residents to win up to $5,000 by testing their knowledge of conservation, climate change and sustainability. About PUG Interactive PUG Interactive is a leader in providing gamified engagement solutions

By |2020-02-10T12:12:22-08:00February 10th, 2020|Uncategorized|

INTERVIEW: PUG’s Steve Bocska Talks to Professor Game about Customer Pyramids

VANCOUVER, British Columbia — PUG Interactive CEO Steve Bocska was recently interviewed on the Professor Game Podcast by Rob Alvarez Bucholska about his upcoming webinar about Total Touchpoint Engagement. You can listen to the entire interview here. ===== Overview Steve is CEO of Pug Interactive, a technology & design leader in engagement, retention, and community activation. He has 17+ years of direct experience in

By |2020-01-20T13:07:31-08:00January 20th, 2020|Uncategorized|

WEBINAR: How Total Touchpoint Engagement Drives Customers Up the Pyramid

Wednesday, January 22, 2020 (Archived -- watch here) OVERVIEW The world’s most successful brands today are adopting strategies to fully leverage their customer touchpoints, moving their customers “up the customer pyramid” towards greater loyalty and engagement. This highly informative 45-minute session will explore why these strategies are so important and will uncover the secret techniques and leading-edge technologies that can promote your customers to

By |2020-01-30T12:28:08-08:00January 9th, 2020|Uncategorized|

RIP : The End of Reward Points As We Know It

A very insightful article was posted recently at PYMNTS.COM discussing the slippery slide down the slope for loyalty points programs. Some highlights: Points-based programs aren’t very effective at building loyalty because they don’t provide what customers say they need to become loyal. According to a recent Mastercard/Harvard Business Review study, 72 percent of survey respondents say optimizing customer loyalty is a top-five priority of

By |2019-11-05T12:24:14-08:00November 5th, 2019|Uncategorized|

PUG Interactive Awarded CanExport Growth Funding

VANCOUVER, British Columbia, [October 15, 2019] -- PUG Interactive Inc. is pleased to announce that it has been selected by the Trade Commissioner Service of Global Affairs Canada to receive international funding through the CanExport program. The CanExport program delivered by the Trade Commissioner Service (TCS) of Global Affairs Canada, in partnership with the National Research Council Industrial Research Assistance Program (NRC-IRAP).  CanExport is a competitive

By |2019-10-30T16:32:33-07:00October 15th, 2019|Uncategorized|

WED Awards $550k Business Scale-Up Funding to PUG Interactive

VANCOUVER, British Columbia, [August 12, 2019] -- PUG Interactive Inc. is pleased to announce that it has been selected by Western Economic Diversification Canada to receive $550k in funding through the Business Scale-up and Productivity (BSP) program. Federal minister of Innovation, Science and Economic Development Navdeep Bains made the announcement along with Terry Beech, MP for Burnaby North-Seymour. The objectives of the BSP program are

By |2019-10-04T08:54:10-07:00August 10th, 2019|Uncategorized|

PUG Interactive Selected by Government of Canada For Technology Acceleratation

VANCOUVER, British Columbia, [August 7, 2019] -- PUG Interactive Inc. is excited to announce that the Government of Canada has selected it as one of the high-potential technologies companies chosen to participate in the 2019 Canadian Technology Accelerator (CTA) in Silicon Valley. Participating CTA companies are given focused assistance to take advantage of what the local market has to offer, including mentorship and advice from industry

By |2019-10-04T08:54:10-07:00August 7th, 2019|Uncategorized|

OpenPicnic 1.0 Update Offers Wide Enterprise Integration With Picnic™ Customer Engagement Hub

PUG Interactive releases OpenPicnic 1.0 Enterprise Integration Services to support widespread connectivity for its gamified Picnic™ Customer Engagement Hub platform VANCOUVER, British Columbia – PUG Interactive announces the launch of OpenPicnic 1.0 Enterprise Integration Services for its award-winning Picnic™ Customer Engagement Hub. OpenPicnic provides a flexible data model for representing enterprise data from sources such as CRM, Real Time Marketing, loyalty systems, point-of-sales systems, LMS/human

By |2019-10-04T08:54:10-07:00July 16th, 2019|Uncategorized|

WEBCAST: (PUG Archives) Predictions That Came True!

VANCOUVER, British Columbia — From the “I told you so” files… back in 2014, PUG Interactive CEO Steve Bocska made a number of bold predictions at the DELF Summit in Hong Kong. He pictured a future where broad backlash and disenchantment would result from the overuse and abuse of thin badges & points loyalty schemes in the initial wave of “gamification” projects. And just

By |2019-10-04T08:54:10-07:00June 25th, 2019|Uncategorized|